Privacy Policy
Last updated: 27 August 2026
Abundance Community Halls respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us about hall hire, or otherwise communicate with us.
For the purposes of UK data protection law, Abundance Community Halls is the data controller responsible for the personal information described in this Privacy Policy.
1. Who We Are
Abundance Community Halls – The Land of Grace
657 Green Lanes
London
N8 0QY
Email: info@abundancecommunityhalls.org
Telephone:
07946 233008
07828 024812
07846 202024
07578 383447
Website: www.abundancecommunityhalls.org
If the hall is operated by a separate registered company, charity or other legal organisation, the legal name and registered details of that organisation should be inserted here.
2. Personal Information We May Collect
We only collect personal information that is reasonably necessary for operating our venue, responding to enquiries and providing hall-hire services.
Depending on how you interact with us, this may include:
your name;
telephone number;
email address;
postal address, where required;
information about the event you are planning;
preferred event date and time;
type of event;
estimated number of guests;
information relevant to your hall-hire requirements;
correspondence between you and us;
payment or transaction information where a payment is subsequently arranged directly with us;
information you voluntarily provide when communicating with us; and
technical information relating to your use of our website, where applicable.
We do not provide an online hall-booking facility through this website. Initial booking and availability enquiries are made directly by telephone or email.
3. How We Collect Your Information
We may collect personal information when you:
telephone us;
email us;
make an enquiry about hiring the hall;
arrange or enter into a hall-hire agreement;
communicate with us before, during or after an event;
visit or interact with our website; or
otherwise provide information directly to us.
We may also automatically receive limited technical information when you use our website, such as your IP address, browser type, device type and information collected through permitted cookies or similar technologies.
4. How We Use Your Personal Information
We may use your personal information to:
respond to hall-hire and availability enquiries;
discuss your proposed event;
provide information about our venue and services;
arrange venue viewings where applicable;
prepare and administer hall-hire arrangements;
communicate with you about an event;
manage payments, deposits, refunds or other financial transactions where applicable;
keep appropriate business and financial records;
respond to questions, complaints or disputes;
maintain the safety and security of our venue and services;
operate, maintain and improve our website;
comply with our legal and regulatory obligations; and
establish, exercise or defend legal claims where necessary.
We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by law.
5. Our Lawful Bases for Using Personal Information
Under UK data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may rely on one or more of the following:
Contract
We may process information where this is necessary to take steps at your request before entering into a hall-hire agreement or to perform an agreement with you.
For example, this may include processing your contact details and event requirements in order to discuss availability and arrange your hall hire.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.
This may include:
responding to enquiries;
managing our venue;
improving our services;
keeping appropriate records;
protecting our property and systems; and
dealing with complaints or legal claims.
Legal Obligation
We may process or retain information where necessary to comply with legal, regulatory, accounting, tax or other obligations.
Consent
Where the law requires your consent, we will ask for it before processing your personal information for that purpose.
Where processing is based on consent, you may withdraw your consent at any time.
6. Hall-Hire Enquiries
Hall-hire enquiries are currently handled directly by telephone or email.
When you contact us, we may ask for information such as:
your name;
contact details;
proposed event date;
event type;
estimated number of attendees; and
other information necessary to understand your requirements.
Providing an enquiry does not by itself constitute a confirmed booking.
Any booking arrangements, terms, deposits or payments will be communicated and agreed separately with you.
7. Special Category Information
We do not normally need to collect special category personal information, such as information concerning health, religion, ethnicity or other particularly sensitive matters.
However, you may sometimes voluntarily provide information that is relevant to your event or accessibility requirements.
Where special category information is processed, we will only do so where we have an appropriate lawful basis and condition under applicable data protection law.
Please avoid providing sensitive personal information unless it is genuinely necessary for us to assist you.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small pieces of information stored on your device that can help a website function, remember preferences, understand how the website is used, or provide third-party services.
We may use:
strictly necessary cookies required for the website to operate;
functional cookies that support website features;
analytics cookies, where used, to help us understand how visitors use the website; and
third-party cookies, where applicable, from services embedded within the website.
Where consent is legally required, non-essential cookies should not be placed on your device until you have made an appropriate choice.
You can also manage or delete cookies through your browser settings.
Further details about cookies used by this website may be provided through our cookie banner or Cookie Policy.
9. Google Maps and Other Embedded Services
Our website may contain embedded third-party services, such as Google Maps, to help visitors locate the venue.
When you interact with an embedded third-party service, the provider may receive technical information such as your IP address and device information and may use cookies or similar technologies.
The processing of information by those third parties is governed by their own privacy policies.
Where required, non-essential third-party content or cookies should only be activated after appropriate consent has been obtained.
10. Website Analytics
We may use website analytics services to understand general information about how visitors use our website, such as:
pages visited;
approximate visitor numbers;
device and browser types;
referral sources; and
general website performance.
Where analytics involve non-essential cookies or similar technologies, they will be subject to the appropriate consent requirements.
We do not intend to use website analytics information to identify individual visitors unnecessarily.
11. Who We May Share Your Information With
We do not sell your personal information.
Where reasonably necessary, we may share personal information with trusted third parties that help us operate our organisation or provide our services, including:
website and hosting providers;
IT support providers;
professional advisers such as accountants, solicitors or insurers;
payment or banking providers where payments are made;
contractors or service providers supporting venue operations;
government bodies, regulators, law enforcement agencies or courts where required by law; and
other parties where necessary for the establishment, exercise or defence of legal claims.
Service providers acting on our behalf should only process personal information in accordance with our instructions and applicable data protection requirements.
12. International Transfers
Some website, hosting, email, analytics or technology providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection law.
This may include relying on an adequacy regulation or using approved contractual safeguards where required.
13. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax, contractual or reporting requirements.
The appropriate retention period will depend on the type of information and our relationship with you.
For example:
unsuccessful or general enquiries may be deleted when they are no longer reasonably required;
information associated with confirmed hall hires may be retained for the period necessary to administer the booking and maintain appropriate financial or contractual records;
financial records may be retained for the period required by applicable tax and accounting law; and
correspondence relating to complaints, disputes or legal matters may be retained for as long as reasonably necessary to deal with the matter.
We periodically review the personal information we hold and securely delete or anonymise information that is no longer required.
14. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against:
unauthorised access;
loss;
misuse;
alteration;
disclosure; or
destruction.
Access to personal information should be limited to people who reasonably need it for legitimate organisational purposes.
However, no method of transmitting or storing information can be guaranteed to be completely secure.
15. Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights in relation to your personal information.
These may include the right to:
Access
Request confirmation of whether we process your personal information and obtain a copy of information we hold about you.
Rectification
Ask us to correct personal information that is inaccurate or incomplete.
Erasure
Ask us to delete your personal information in certain circumstances.
Restriction
Ask us to restrict how we use your personal information in certain circumstances.
Object
Object to certain processing, including processing based on legitimate interests in appropriate circumstances.
Data Portability
Request that certain personal information you provided to us be transferred to you or another organisation in a structured and commonly used format where the legal requirements are met.
Withdraw Consent
Where we rely on consent, you can withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
You will not normally have to pay a fee to exercise your data protection rights.
We may need to request information from you to confirm your identity before responding to a request.
16. How to Exercise Your Rights
To exercise any of your data protection rights or ask a question about this Privacy Policy, please contact us:
Email: info@abundancecommunityhalls.org
Address:
Abundance Community Halls
The Land of Grace
657 Green Lanes
London
N8 0QY
Please provide enough information to help us understand and respond to your request.
17. Complaints
If you have concerns about how we use your personal information, we encourage you to contact us first so that we can try to resolve the matter.
You also have the right to make a complaint to the UK supervisory authority for data protection:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
You can obtain current contact details and information about making a complaint directly from the ICO website.
18. Children’s Privacy
Our website and hall-hire enquiry service are not specifically directed at children.
Hall-hire enquiries and agreements should normally be made by adults.
If we become aware that personal information relating to a child has been provided unnecessarily, we will take appropriate steps regarding its use and retention.
19. Third-Party Websites
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy practices, content or security of third-party websites.
We encourage visitors to review the privacy information provided by any third-party website they choose to visit.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, business practices or legal obligations.
The latest version will be published on this website and the date at the top of this page will indicate when it was last updated.
We recommend reviewing this Privacy Policy periodically.
21. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Abundance Community Halls – The Land of Grace
657 Green Lanes
London
N8 0QY
Email: info@abundancecommunityhalls.org
Telephone:
07946 233008
07828 024812
07846 202024
07578 383447